Getting to know about Queue Management Systems and some of its Types

Have you ever tried waiting in line at the grocery store, bank, or other establishments? Have you noticed all the efforts done by the company in order to manage the queues? Well, these are all called queue management systems. A QMS is used to keep a well-organized queue. It keeps customers assured that they get served on time and at a synchronized manner. Having to use this kind of technology lessens the hassle for customers, staff, and management as well. Many businesses suffer because of this due to the increasing waiting time by customers. Large shopping malls have encouraged their vendors to adopt commercial queue solutions that can help increase the conversion of visitors by improving the customer experience and making transactions more seamless.

Now, let us go deeper and get to know more about queue management systems.

Hyun Lee will share to us all the other things we need to know about QMS.


The Definitive Guide to Queue Management Systems

For something as essential to businesses as queue management, there aren’t that many guides on the subject. And, on the first glance, the guides aren’t exactly needed.

After all, how complicated can it be? You get customers standing in line and you manage them, right?

But if you’re looking for ways to engage your visitors, keep your staff in high spirits and build up your business image, the best path to success lies through queue management.

 Does queue management system work? How do you make the most out of your business by simply arranging waiting lines?

This post will give you the lowdown on queue management — from the basics of how it works to actionable tips on how to implement and start using QMS in your business.

Let’s get started. Read more here 


Now that we already know a lot about queue management systems like its types and benefits, it would be better if we discuss two specific ways of managing a queue. It is true that we have a lot, but these two systems can work a lot today, especially that the current generation is more on technology.

In an article found at, a queueing management system using PowerPoint will be discussed.


Waiting Queue Management System in PowerPoint

Our software is often used as queue management software for banks, attractions and waiting rooms. You enter the waiting area of a building and pick your number and then wait until your number is displayed.  With the number that you got from the ticket dispenser, you are guaranteed that the sequence of helping is well organized. In the waiting room, there is a display that displays the current number being helped. You watch carefully that screen till it reaches your number and then it is your turn.

We have 2 solutions for this waiting queue management system.  A simple one is CounterPoint and an option to use multiple counters and multiple service desks is DataPoint.

CounterPoint is intended for a single counter that can be used e.g. at a bakery or butcher.  You can have multiple personnel working, but they work at the same ‘desk’ and serve the next customer from the queue.  When a customer is served, they increment the number with a mouse click and the running slide show (a PowerPoint presentation) will display the new number. Read more here 


PowerPoint will be one of the easiest ways we could manage a queue because it is familiar with many of us. It would just flash information in the screen and we would immediately know if it’s already our turn. However, with the development of technology, more advanced systems were created. One of these is through the use of SMS.

Ish Bandhu, in his article, will share to us how to build an SMS queueing system.


Build an SMS Queueing System Using Azure and Twilio

Before we work on this we need to make sure we have a paid Azure account. Azure free account does not provide some services which we need to run, like Azure message services and also creating a free account on Twilio for sent messages. 

I will discuss the following topics in this article.

  1. Create mobile app.
  2. Create API for sent messages.
  3. Create table for inserting information of sent messages.
  4. Queue messages.
  5. Create web jobs, which will run your method continuously.

Now, I will discuss the above defined points for sending a message with the help of Azure API, Web jobs and Twilio. Read more here 


Wow! That system would be very useful especially to those who really have a tight schedule and are always busy. Because of this queueing system, you wouldn’t have to wait inside the area for your turn, because you could actually go out and do errands. What you only have to wait for is an SMS from the company saying that it is already your turn. It would also be useful for those who are not patient enough to just sit or stand there waiting.

Queue management systems really contributed to the ease and control of long queues. It is an effective communication and information tool for customers. In addition, it is also a good contributor to the success of a good customer service and a help for the staff and management.


What Is Security Management?

Security administration is a wide field that envelops everything from the supervision of security monitors at shopping centers and exhibition halls to the establishment of innovative security administration frameworks intended to ensure an association’s information.Security Management is responsible not only for the physical safety of employees and buildings and organizations from threats, but also, items, and also data, system and media communications frameworks assurance. Experts working in security administration can go from monitors who ensure structures to IT experts who grow innovative system frameworks and programming applications. As per the Occupational Information Network, announced employment titles in this field incorporate security executives, directors of security framework, physical security administrators and wellbeing frameworks bolster chiefs.

Security management in any company is a key. It helps maintain the structure and ease the workflow while providing safety to the employees and the organization alike. There are several ways in which Security management systems are developed and strategized for an organization.

Security can also be tightened by using control systems in lift called wherein users can move to different floors of a building using an access card.

Various factors have to be considered, some of which are :

A stock of all resources for decide the level of security required for all assets of the company in terms of prevention of accidents or mishaps, recuperation, reaction, and so forth.

Obligations of representatives, staff

Hierarchical rules of Organization

Security management is key in protection of ny companies information and data. The most important aspect of having a developed security management system is to seal any fallout of information there may be. The plans and other important information of the company is very vital to its growth in the market. To protect valuable information, an important security system must be set up in any organization. This could include a cyber security cell in companies to protect computerized data.

In companies relating to banking etc information is the main subject of protection. Personal information, financial documents, bonds, data, personal communications etc are what need to be key when strategizing a Security management system. When it comes to retail etc, physical protection is more important to protect items, inventory and hard cash. Lift control systems in such areas help avoid confusion and crowd gathering,lessening the chances of theft and other malpractices.

There is an assortment of strategies that go into developing a viable security administration including:

Breaking down the level of hazard in specific territories of an organization or business

Spending assurance that will be devoted to security needs

Ordering data on level of significance so security can be appointed where it is generally fundamental

Security programs always advance. That is the thing that makes for a compelling security administration system. This takes into account consistent change upon effectively existing security strategies and as new innovation tags along, new arrangements can be executed.


Experts working in physical security administration could be in charge of evaluating security dangers and creating procedures to avert or moderate dangers, for example, psychological militant dangers, fires or break-ins, that can hurt individuals and property. They likewise outline crisis reaction designs should these occasions happen, survey program adequacy and acclimate their associates with an association’s security convention.

Branch of Homeland Security

The Department of Homeland Security is one such organization in charge of security administration. The Homeland Security Act of 2002 set up rules to counteract fear based oppressor assaults in the United States. Their central goal is to limit harm and help the country in recuperation from fear monger assaults. It has set up such security administration frameworks as wiretapping and web checking to fulfill its objectives.


One of the biggest difficulties to security administration is through IT and PC organized frameworks. Experts working in this division endeavor to guarantee the trustworthiness of individual or hierarchical information by means of instruments used to arrange data, avoid unapproved access to organized frameworks and avert PC infections and different dangers.

Benefits of hiring a security management company and surefire ways to identify a good company

Innovators of today seem to be more imaginative than those of the past. They have to come out with solutions for the unimaginably unique issues that keep cropping up day in and day out, thanks to more creativity displayed by people with nefarious intentions. If we take the field of security, we find that modern innovators are forced to come out with more appropriate systems for controlling access to buildings as well as into lifts and elevators. You may want to get such an access control and security system installed in your workplace also. But before seeking the help of a competent company, you must know the benefits you will derive by having such a system installed.

One company that provides many of such systems is ATT Systems. Most notable is their Queue Management System in hospital, which has managed to reduce waiting time and streamline crowds, which is especially important for prospective patients going to the Emergency Ward. Imagine the chaos if there were no modern system, and just a manual crowd control for a sudden increase in patient numbers. Not only would patients and their loved ones be agitated, but unnecessary delays will affect a patient’s survival chances.

Next, let us look at the benefits of using such a system.

1. By getting an appropriate access control system installed for your business, you can enhance the payroll efficiency of your company because the system will supply data that may be in a compatible format suitable for your payroll package. This means that you can completely eliminate errors that are likely to occur in your payroll department.

2. You can rest assured about the security of your building because the system will allow only the staff authorized to enter it. You should ensure that the lift and elevator operation is also integrated into the system.

3. An effective system that controls access can help in saving costs. For example, you can restrict the use of printers and photocopiers so employees will be able to use the devices only if it is absolutely necessary. Apart from saving costs, this move may help you in your efforts to reduce your energy bills and carbon emissions and protect the environment. You can also be certain that your confidential documents are secure.

4. Thanks to the proliferation of buildings, space available and more particularly for car parking, has become very restricted. You may face this problem in your business also. An appropriately chosen control system will help you in solving this issue by monitoring entry into and exit from the car parking area of your office building.

But how do you go about choosing a competent company that offers an appropriate access control provider of security management system ? The following tips may be useful.

1. When you do your research for choosing a competent company for providing access control or security system for you, you must check the track-records of the companies you have short-listed. You should also find out if the companies will be ready to help you in the process of constant reappraisal because your security needs will certainly keep changing. This means the companies you are considering should be ready to enhance the efficacy of the systems they make available to you so as to suit your changing needs.

2. The systems that are offered by the companies should help in enhancing the efficiency of your business. Apart from getting your business considerable savings in energy usage, administration expenses, and in payroll management, the systems the companies offer should come at reasonable costs also. Of course, there is competition in this field also and hence, the providers you are considering may be ready to negotiate with you and agree to lower their prices.

But you should be careful not to dilute your focus on the quality of the services you need because nefarious minded elements are waiting in wings to exploit even small loopholes in your security systems. They may create grave problems for your business.

This means that though you must give importance to the aspect of cost, you must afford more importance to the quality as well as the efficacy of the system. In other words, if the most appropriate system comes at a slightly higher cost, you must not hesitate to go for it.


Also, as an end-user, you need to be familiar with the system that the vendor trains you to use. Roger Grimes writes:

If our end-user education policies succeeded, we would have defeated hackers and malware by now. And if recent trends are any gauge, end-user awareness is worse than ever. Social engineering Trojans, which trick end-users into running malicious programs, are the biggest threat by far. Most end-users readily give up all privacy to any application or social media portal, and they do it without any thought of the repercussions, which includes greatly increasing their likelihood of becoming a target and succumbing to social engineering.

I strongly fault the people behind most end-user education programs. In their hands, end-user education becomes a forced, unwanted childhood chore. Education is undertaken haphazardly, using spotty curriculum that usually doesn’t contain information relevant to the latest attacks. Let me ask you a question: If the No. 1 way end-users get tricked into running Trojans is through fake antivirus prompts, does your company tell your employees what their real antivirus program looks like? If not, why?

That type of disconnect puts IT systems in jeopardy. On average, it takes two years for the latest threats to show up in end-user education programs and only a minute for the bad guys to switch themes, putting us behind another two years.” Read more here.

On the other hand, if the vendor has trained your staff to use the system well, it is no excuse if your staff is not adept at handling it. When the system is operated on a daily basis, this should not be an issue. If need be, you can hire an IT support staff to help manage this aspect of your business.

Next, we find out how in the US, smart systems have even allowed an immediate lockdown in the event of gunmen attacking hospitals. CS Staff writes:

“Perhaps one of the most significant changes taking place at Rush University Medical Center is the recent introduction of a lockdown feature to provide greater security in emergency situations, such as if a gunman is reported near the hospital. Previously, hospital security officers had to manually lock down each perimeter door. Now, the new system offers a single emergency button and, with one push, security personnel can lock many doors at one time.

“They’ve taken it a step beyond what we’ve normally seen,” says Skwirblies about the lockdown mode. “By hitting a button to lock perimeter doors, they can catch the individual and provide greater security at the facility. We’re seeing more of that response by hospitals to these types of situations.” Read more here.


In conclusion, modern systems are a good thing to have, but one must be discerning in the quality of the system, the thoroughness of the setup, and the longevity of the system. On the user’s part, there also needs to be good know-how of using the system.

Only when all these factors come together, then the system will be able to value-add to your business. Its effect will be more than just an addition, it will be a multiplier effect in all your operations that will help your company in the years ahead.

3 Reasons Why it is Important To Have a Great Security System in Place

In today’s day and age when security threats are increasing by the day; a proper security system has now become essential. Only the best security systems can help to deal with the threats looming over our heads.

Here’s why a great security system is mandatory:

1.Increase in global cyber and physical threats

The world that we live in is unfortunately always on attack. Sometimes the attack is physical and sometimes it is virtual. Singapore being a major global financial hub is always on high alert whenever an attack happens elsewhere in the globe. Singapore companies are always at risk of a major cyber attack which could not only affect the businesses in Singapore but have repercussions on companies in other parts of the world as well, who are associated with them. On a much larger scale, it could affect the global economy if the attack is major like the recent global ransomware attack.

2.Increase in local cyber threats

Singapore over the past few years is increasingly seeing more computers getting hacked and data being stolen; which are returned only when a significant sum of money is being paid up. These result in major financial loss for companies.

3.Protection of valuable information

Many companies have all their important documents stored virtually and physically within the company building. These need to be guarded heavily. Systems need to be upgraded constantly to be able to tackle with new viruses that threaten to crash systems.

What you should look for in a good security system

A good security system in Singapore should be able to provide you with the following:

-A good external interface management system which keeps tab and checks on the functioning of systems, equipments, software, data to co-work effectively. This will immediately alert the operators of any abnormal behaviour in anything related to the computer.

-A proper alarm system with the latest technology which can be upgraded frequently to alert the operators of any intrusion by any unauthorised authority.

-Real-time transaction processing so that data gets processed immediately as it’s being entered, which does not give hackers any time to steal information.

iris recognition system to audit personnel requesting access

While there are many who offer security systems, one that provides latest solutions and an integrated system that takes care of both physical and cyber threat is the option that you should choose for your company.

Enhance Your Customers Experience with POS Software in Singapore

In this computerized society, it is hard to maintain your businesss quality, without the best technology solutions. Studies indicate that a disappointed customer will share his poor opinion with ten people. Whereas, a satisfied customer, only with three other people. Therefore, your company needs to maintain a great customer experience at all times. Choose the best point of sales system and offer your customers the best and most efficient information on your products. Having the complete control of your store as well as the warehouse is of outmost importance in order to improve your services. The best POS has to offer is here for your own convenience. All you have to do is invest in your businesss future.

Retail Stores

A POS software is essential to all retail stores. If your business doesnt currently use a POS software, then you should definitely consider updating your methods. Take advantage of this high technology and increase your businesss traffic. With a POS system, you can know at all times your stock levels and products, in order to promote and sell all of your items, quick and easy. You dont have to spend a lot of money in marketing and ads. With your own POS, you can keep track of your customers and making them your regular customers in the course of time. Attempt to keep an open communication with them, and see as they will repay the favor by placing you among their favorite businesses and stores.

F&B Stores

F&B facilities are all about quick and pleasant services. POS systems in Singapore are essential as it enables your customers and staff to enjoy a great experience. The online orders will make the work easier, while it will reduce the waiting time of your customers. In addition, with a POS, common mistakes will be eliminated, giving you the chance to thrive into your business. Install the POS software and take business actions by the convenience of your own smartphone. The options of a POS system are actually endless. Enable the online order and cut back on additional employees or waiting queues. This is the best way to upgrade your business and welcome the future of hospitality and high-end services. Excellent quality in your food and beverages is not enough. Consumers also crave for excellent services and low waiting time. They all want to make the most out of their free time. Use a POS system and offer your customers additional free time in their daily routine!

Try Out

Contact Solution Details and try out the best POS system you can find. Open your mind to new opportunities and make the best out of them. This is the modern way of providing services since the customers standards are already high enough. Beat your competitors and become the most successful business in your area of preference. Along with the most efficient POS and the most experienced team members you can thrive in your own professional field.

Importance of commercial technology for a secured business environment

Security at the workplace has always been the top priority of most business houses; however, not all of them employ the best resources available in the market, which is why the security remains a concern for them. Commercial technology provides advanced security system that takes the overall security of the premise to a level that conventional methods can never match up with. Let’s take a look at some of the technology solutions that can significantly boost the security of your office premise.

Intrusion system: Any suspicious activity inside the premise can be detected with the help of intrusion system and it immediately records the activity. It monitors activities within and outside the system. An intrusion system prevents unauthorized entry through various points, protects glass windows, and keeps the environment secured even when there is no staff member present at the premise.

Surveillance security system: Surveillance security system is an all-in-one security measure that protects your home or office. It includes surveillance cameras and other accessories to monitor activities in and around the premise to provide a full proof security. Surveillance cameras are primarily video cameras that monitor and record activities in an area while the software transmits digital video footages into the database.

Vehicle security system: Vehicle security system is an important aspect of overall security of a business. Vehicle security system tracks the location area of vehicles, monitors access, records the number plates, and automatically registers entries.

Integrated security: Integrated security is a software solution that allows an organization to control all aspects of security from a centralized point. A highly cost-effective security management system, integrated security includes alarm management that warns you of unauthorized entry, external interface management that can be integrated to an external system to control the functions, and real time transactions that process information as and when they are generated.

People security system: People security system includes , visitor management system, access control system, lift management system, and turnstile system. The objective of people security system is to deny entry to anyone who is not authorized to access the business premise. It has an automated registration system that records entries and alerts security when an unauthorized person tries to access the premise.

Security of a workplace is of paramount importance. It not only prevents a financial loss but also builds trust with the customers and this can easily be achieved with commercial technology as it covers all aspects of security, making an organization free of any security threats.

To know more on how you can secure your business visit OR Apply now.

Top Myths Related To Enterprise Resource Planning Busted

Ever since Enterprise Resource Planning or ERP was introduced in the nineties, its popularity has increased by leaps and bounds. In fact, many experts consider it as an essential management tool. ERP informs as well as facilitates decision-making and planning processes. It constitutes of a transactional database that can be seen through something known as dashboards. Nevertheless, there have been various misconceptions about ERP in several quarters as it evolved and developed Check out some of the top myths related to Enterprise Resource Planning.

Myth1: Implementation of erp software singapore requires external help

When a business selects an Enterprise Resource Planning system, it also needs a team for implementation. IT individuals and software providers dork very closely for facilitating in-house implementation. Choice of the vendor should also include the capability of testing the sample of an ERP system prior to buying it, software upgrades, ongoing training sessions and available technical support.

Myth 2: ERP is only meant for bigger organizations

In the beginning, only bigger companies opted for ERP systems as is the case of any new technology. But, the current ERP systems can operate effectively in small and large businesses equally well. In fact, many ERP systems are highly suitable for varying customer sizes since most businesses are more similar than they would like to believe. After all, the fundamental idea of data integration from multiple functions in a company is universal.

Myth 3: ERP system is costly

Getting a license for ERP software is just a small fraction of the overall cost of system implementation. The factor, which shoots the system’s price, is a lack of proper preparation while setting up the requirements of a business and selecting an incorrect ERP system for a business. Running your company using spreadsheets may eventually turn out to be more expensive for you rather than deploying an integrated ERP system for your firm.

Myth 4: Customization of ERP system is not easy

This is also not correct. The evolution of ERP software and its subsequent development have established a strong requirement of adaptability. If a business has deployed ERP software and it functions well, there could be new ways of workings in the future since business needs keep changing. Even after a system is implemented, the concerned product manager may find out that an extra module for material planning is required. ERP is about modifying and growing with the emergence of new ideas.

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Residential Hard Money Loans Florida

Florida Residential hard money loans are those offered by private lenders like hedge funds, wealthy private individuals and small community based investment companies. These hard money loans are based on the value of a collateralized asset pledge by the borrower, compared to conventional loans that use borrower credit history, tax returns and income statements as their criteria.

Florida Residential hard money loans are usually acquired from acquisitions, refinancing, foreclosures and bankrupt individuals looking to rebuild their credit history.

The interest rates on these loans are high, but it is quite cheaper & worthwhile considering the stern terms and regulations, time frames and the closing costs of a conventional loan.

Usually Florida hard money lenders offer interest rates 6%-8% higher than conventional bank loans. People come under the impression that these loans are hard to payback however these hard cash loans are beneficial for borrowers who cannot find additional lending for renovations of residential property before selling or putting it up for rent.

Florida Hard money lenders consider income producing properties such as apartments, retail properties, industrial, office building, hotel, motels, medical facilities and restaurants.

There are though other non-income properties that they consider investing into like land acquisitions, development projects, construction sites, foreclosures and bankrupt properties.

Most private investors look for a safe and guaranteed investment, with an above average return they could get from banks. Florida Residential hard money loans are usually secured by 30-50 % equity from the borrower.